My computer.

[mariana44]

I do not know if I am putting a jinx on this, but this is the first time that I have been back on the forum, and having it behave as normal--no waiting half hour to reply to a post, no keep signing on again, no strange log in page-no losing the connection hsalf way through----maybe AOl, have been working behind the scenes---or maybe it was me buying and fitting 2 new filters, also a new modem connection cable. Who knows---but it has been a long long time since my computer has been "normal ". The message is--do not believe them when they say you need an engineer at £50.00 a time, even when they admit that there is a problem with the line. ...

[karl]

Just as well you manage to fix it yourself with the filters.

I was with AOL years ago but they were a pain, L&H you mentioned changing to BT they are ok but can also be a bit of a pain at times, I suppose none of them are without a problem now and then.

[mariana44]

Back to having big problems. i was 45 minutes earlier trying to access a page on a web-site, where they had sent me the wrong items, but I needed all the details--45 minutes !!!!!! crazy !!!

[mariana44]

I have still been having big problems with my computer !!! Despite the new filters and new modem cable.

But hooray--I manged to fix it today---everything is back as normal--keeping all fingers crossed.

My sister gave me the idea---when we were talking last night, I mentioned that I could not even use Google Chrome ass all i was getting was pop up adverts etc etc. So jill said why noy try uninstalling google, then reinstalling.

Which I intended to do today, but before that I checked out what else was on my control panel , and i found about half a dozen programmes , all relating to adware, none of which I had put on myself, but they had got there somehow--so I just uninsttalled them, and hey presto--all back to normal !!!

But what is so annoying, is that . although i must have spent overall about 5 hours talking to aol , and I mentioned the problem with Google, they gave no indication , that this could be causing my problem !!! They are supposed to be the experts-not me or Jill !!!


it just shows that it is worth persevering !!!

[karl]

AOL are totally useless!!!!

[Marian]

What virus protection are you using Marian? They sound useless, as they allowed these adware programmes to get on your system.

[karl]

Get Bullguard Marian, they are the best.

[mariana44]

I am using Macafee which came already installed on my new computer last year--paid up for 3 years as i got a year free !!!

But I will check this out.

[mariana44]

Good old AOL--just billed me more than £7.00 for phone calls relating to problems with my Internet connection---after advising me to changev filters a week after I had already done that--and basically not doing an ounce of good. !!

Luckily I sorted it out myself--I might have needed to sell my computer to pay the phone bill to get it right !!!!!!!!!!!!!!!

[john]

That is ridiculous Marian and a rip off.
I am glad you have managed to sort it out anyhow.

[maxine]

Well done Marian for sorting it ....

[karl]

I don 't understand why AOL are billing you for phone calls Marian?

[mariana44]

All my phone calls go via AOL which is via talk talk---not BT---as I get a good deal from aol for my broadband and phone package---All my phone calls are free apart from premium numbers--o845...etc---and as their helpiline is 0845--I get charged for it.

[karl]

Ah! I see, so that's the sweetener - free phone calls as their computer system is useless?

I now get free calls from BT, don't know why. Awhile back I called to enquire about something and this guy was so helpful and gave mem this amazing deal. I can make calls to the UK anytime and it costs me nothing, I keep thinking one day they are going to send me a huge bill but no - the bills have been far less since then - YEAH!!!!

[mariana44]

I think there are a lot of good deals about at the moment-especially if you do a Broadband/ phone package.

I have been tempted to change from AOl, but I have been with them from my first computing days, many years ago. It is quite different to another provider, and I guess I am just used to it.