(A true tale I'm told)
A sweet grandmother phoned St Joseph's hospital
and enquired timorously: 'Is it possible to speak
to someone regarding a patients's progress?'
The duty assistant replied helpfully: 'I'll try to
help dear without betraying confidentiality. What's
the patient's name and room number?'
In tremulous tones the old lady said: 'Norma Findlay,
room 302.'
'I'll put you on hold while I check with the nurse's
station for that room.'
After a while the assistant returned to the phone
and announced cheerfully: 'The nurse has told me
that Norma is doing well; her condition is much improved
and Doctor Cohen has scheduled her to be discharged
tomorrow.'
'Thank you,' exclaimed the relieved grandmother.
'God bless you for giving me such good news.'
'You're very welcome; is Norma your daughter?'
'No, I'm Norma Findlay speaking from room 302;
no one tells me bugger all!'
